Expand a category to view the testing results. Note If you do not see any categories that failed, please see the 'Additional troubleshooting information' section for more information about how to troubleshoot network problems.ĥ. When the process is complete, look for any items that are marked 'FAILED' in red. The Network Diagnostics tool collects configuration information and performs automated troubleshooting of the network connection.Ĥ. Network Diagnostics in the list on the left. Use Tools to view your computer information and diagnose problems, and then click To use the Network Diagnostics tool to determine the source of the issue, follow these steps: There are tools available in Windows XP that you can use to help you diagnose and troubleshoot networking problems. For example, your computer may not have an IP address or your TCP/IP settings may be corrupted. If checking and restarting your hardware device did not resolve the issue, your computer may have a networking problem. Notify me when this connection has limited or no connectivity check box. If that is the case, you might want to disable the error message.
If you can connect, the error message is obviously incorrect.
You should first try to determine whether you can connect to the Internet. The issue could be caused if the network adapter is corrupted.įirst try to determine whether you can connect to the Internet
